No-Call Complaint - Missouri Attorney General

Submit a No-Call complaint if you believe a telemarketer has illegally called you under the Missouri No-Call law.

First we need to lookup your phone number in the Missouri No-Call Registry list:

What number received the unwanted call?

You searched for the number .

Unfortunately, this number is not on Missouri's No-Call Registry list. The Attorney General's Office cannot act on your complaint under the Missouri No-Call law if the number called by the telemarketer has not been registered for the list.

Would you like to register this number now?

Yes No

Please note when registering a number that, under Missouri law, numbers are submitted every three months to telemarketers. Consequently, your registration will not be active until Monday, January 1, 0001. After that date, if you receive a call from a telemarketer at this number which you believe violates Missouri's No-Call law, you may file a complaint.

Telemarketer Complaint

In some cases, you can file a Telemarketer Complaint even if your number is not yet on the No-Call Registry list. Missouri law prohibits certain conduct by telemarketers.

For example, telemarketers may not:

Threaten, intimidate, or use profane or obscene language
Call before 8:00 am or after 9:00 pm
Continue calling after you have asked the telemarketer to stop calling

If any of these things happen, please file a Telemarketer Complaint with the Missouri No-Call Unit.

We have found your number on Missouri's No-Call Registry list. However, this number was only recently added to the registry. The Attorney General's Office submits phone numbers every three months to telemarketers to give them time to add numbers to their no-call lists.

Under Missouri law, numbers are submitted every three months to telemarketers. Consequently, your registration will not be active until Monday, January 1, 0001. After that date, if you receive a call from a telemarketer at this number which you believe violates Missouri's No-Call law, you may file a complaint.

Telemarketer Complaint

In some cases, you can file a Telemarketer Complaint even if your number is not yet on the No-Call Registry list. Missouri law prohibits certain conduct by telemarketers.

For example, telemarketers may not:

Threaten, intimidate, or use profane or obscene language
Call before 8:00 am or after 9:00 pm
Continue calling after you have asked the telemarketer to stop calling

If any of these things happen, please file a Telemarketer Complaint with the Missouri No-Call Unit.

We have found your number in Missouri's No-Call Registry. Please check all the statements below that apply to your complaint.

I did not answer the call because the Caller ID was not familiar to me.

I purchased goods or services from the caller's company in the past six months.

Below is a description of what I purchased and when.

I have a current business relationship with the caller. (Example: The caller was from my bank.)

I provided an invitation or permission for the caller to call me. (Example: I filled out a postcard or survey requesting information.)

The caller was representing a not-for-profit organization or charity.

The caller was from a debt collection company regarding a debt I owe.

The call was political in nature.

The call was trying to set up an appointment.

(Please explain below)

The call was based on a referral to set up an appointment.

The caller was working from his/her home.

The caller was a licensed professional.

I don't know details about the caller and/or appointment.

The state law allows certain organizations to continue calling consumers on the No-Call list. Based on your answers above, you have a current business relationship with the caller. It is possible this organization meets those exceptions. However, you may continue completing this complaint form and the Attorney General's Office will evaluate the complaint to determine if a No-Call violation has occurred.

For more information read the No-Call FAQs

Your Contact Information

Your Name (required)

Prefix

First Name

Last Name

Suffix

Your Address (required)

Your Address

City

State

Zip

Primary Phone Number (required)

Primary Phone

Phone Type

Secondary Phone Number

Secondary Phone

Phone Type

Your Email Address (required)

Re-enter your email address to confirm (required)

Information about Telemarketer that this Complaint is Against

Complete as much information as possible. Name of telemarketing company that contacted you

Address

City

State

Zip

Telemarketer’s Phone Number displayed or provided

Caller ID displayed on your phone

Name of the person on the phone

Details of Complaint

Date of Call (required)

Time of Call

Briefly describe your complaint (required)

Please check all statements below that apply to your complaint

I told the telemarketer that my number is on the No-Call list.

How did the telemarketer respond when told your number is on the No-Call list?

The telemarketer has called me before and has been advised not to call back.

On what date did you advise the telemarketer not to call again?

The caller identification (Caller ID) was blocked by the telemarketer.

The telemarketer used threatening, intimidating or profane language.

The telemarketer message was a recording - no "live" person greeted me.

Within 30 seconds of the beginning of the call, did the telemarketer:

Identify himself/herself?

Identify the company he/she represents?

Ask whether you wanted to listen to the sales pitch?

Explain the purpose of the call?

Clearly and simply describe what they were selling?

Immediately end the call if you said you were not interested?